Hi all,

I have applied for a credit card and completed the video kyc Recently I contacted issuer customer support and asked them about my application status they told me the video kyc is not completed yet and now when i am trying to do the video KYC again it is not working, Contacted their support many times but always received a ready-made reply. What to do now? and also I visited on the internet about video kyc and found this page, can anyone please help me with this?

Thank you

Hi all,

I applied for a credit card and completed the video kyc, I contacted issuer customer support and asked them about my application status they told me the video kyc was not completed yet and the funny thing is that at the time of video kyc the executive told me that video kyc is completed, when i am trying to do the video kyc again it is not working, Contacted their support many times but always receive a ready made reply. What to do now? I also searched on the internet about video kyc and I found this page about video kyc solutions, can anyone please help me with this?

Thank You